Browse the Questions We Hear Every Day
This page covers the account and payment questions that come up most often. Each answer is written to give you the actual step or process — not a pointer to call us. If you're sorting out a PayPal deposit that hasn't shown, checking whether your Play+ prepaid card is eligible, or figuring out the identity verification step before your first Venmo withdrawal,
start here. We keep these answers current whenever our processes change, so what you read reflects how the account and cashier actually work right now. If something isn't covered below, live chat connects you directly to our account team.
- PayPal deposits
- Venmo withdrawals
- Play+ prepaid
- Live chat support